Returns and Exchanges
Policy on Returns and Exchanges
1Pack all the items in the original packing. Items bought as sets must be returned in sets.
2Fill in the return request form attached to the order
3Attach a copy of the sales check, specify the method of refund (a transfer to the bank account).
4Send the parcel to this address.
Eligibility of Items for Return or Exchange
Customers have the right to return any purchased items before delivering. The items can be returned if their consumer properties, factory labels, and ready-for-sale condition are preserved.
Customers have the right to refuse to take Items and ask for a money refund. In this case the Items must be returned to the Seller, and their consumer properties, factory labels, and ready-for-sale condition are preserved.
To return the Items, you must submit the copy of proof of purchase and fill in the return request form.